Whether you’re buying a house or renting, one of the first things you need to do when moving to Nashville, TN is setting up utilities. While the cost of living in the Music City is on the rise, mostly due to climbing rent and home prices, you’ll find that Nashville utilities – which were once below average – are now above the national average. However, with the right planning and energy-saving choices, you can still keep your monthly bills in check!
Ready to find out how to set up Nashville gas, electric, and water service? Here’s an overview of all the Nashville utility companies, how to start service, how to pay your bill, and contact information.
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Average Cost of Utilities in Nashville TN
According to Doxo, the average cost for utilities in Nashville TN hovers around $548/month, a figure that’s slightly higher than the U.S. median utility bill of $362/month.
Nashville Electricity Provider | Nashville Electric Service (NES)
Nashville Electric Service (NES) or NES Power is the largest public electric utility in Tennessee and one of the country’s largest municipal-owned power providers.
NES Nashville delivers electricity to nearly 460,000 customers across 700 square miles, serving all of Nashville and Davidson County, plus parts of six neighboring counties. For comparison, Memphis Light, Gas and Water has about 428,000 electric customers.
NES Nashville Electric Service purchases its power wholesale from the Tennessee Valley Authority (TVA), a federally operated utility supplying electricity across the Southeast. It is also among the top Nashville utility companies and a leader in Nashville utilities, providing reliable Nashville power and Nashville electric solutions.
You can see NES Nashville energy rates here on their official website.
Start Nashville Electric Service
To start NES Nashville, TN service, you must request activation at least one business day in advance. Service can be started online, in person, or over the phone.
Call Nashville Electric Service at (615) 736-6900 Monday to Friday, 6 am to midnight or Saturday 7 am to 5 pm to set up and start service. You can also visit their Customer Lobby location below Monday to Friday, 8 am to 6 pm.
There will be a non-refundable $20 connection fee on your first bill. There is also a Nashville Electric Service deposit of $250 necessary to start electric service unless you pass a credit check.
NES Bill Pay
You have several options for Nashville Electric Service bill pay. The easiest option is to pay online with no fees. Click the following link for the Nashville Electric Service pay my bill login. After logging in, select the NES Pay Bill option to pay for free with your checking or savings account. You can also enroll in AutoPay for easy payment of Nashville utilities.
Don’t have an NES online account? Make one-time payments online with the guest pay option. You will need your NES account number, and a convenience fee of $2.25 applies.
Here are other options for Nashville Electric Service bill pay:
- Call Nashville Electric Service to pay by phone. The Nashville Electric Service phone number is (615) 736-6900.
- Mail a check or money order with the bill stub to Nashville Electric Service, P.O. Box 305099, Nashville, TN 37230-5099
- Pay in person at an Enbright Credit Union branch in Donelson or Hendersonville or regional Kroger and Walmart stores with a convenience fee.
- Pay in person at the NES Customer Lobby. Only checks, money orders, and cash are accepted, not debit/credit cards.
- Pay with Apple Pay through KUBRA EZ-Pay.
- Set up automatic transfers through NEAT.
NES Customer Service & Contact Info
Nashville Gas Company | Piedmont Natural Gas
Piedmont Natural Gas Nashville is a subsidiary of Duke Energy. Founded in 1950, it was purchased by Duke Energy in 2016. nPiedmont Gas has more than one million customers in Tennessee, South Carolina, and North Carolina. Along with supplying natural gas to Nashville residents, Piedmont Gas offers assistance with installation, repair plans, and financing options. They can also assist with finding a contractor if you want to upgrade your home to natural gas.
You can see the latest Piedmont Natural Gas Nashville TN rates for 2025 by following the link!
Start Nashville Natural Gas Service
It’s easy to start Nashville gas service with Piedmont Natural Gas. You can complete the process online. Take a look at how to request new natural gas service. You will see a list of available appointment times after providing the service address and verifying your identity.
You must have active Nashville utilities before turning on natural gas. This means electricity and water must be on at the service location to set up gas service.
A Piedmont natural gas deposit may be required if you do not have satisfactory credit or owe debt to a natural gas utility. If a deposit is required, the maximum amount is an estimated two months of billing.
Tip: If you suspect a gas leak (typically detected by a “rotten egg” smell), leave the area immediately and call Piedmont Natural Gas at (800) 752-7504 or dial 911 from a safe location. Also, remember to call 811 before you dig to avoid damaging underground utility lines.
Piedmont Natural Gas Bill Pay
The easiest Piedmont Gas bill pay option is online bill pay. Follow the link to set up an online account for free with no additional charges. There is also a free Piedmont Natural Gas bill pay guest option to make a one-time payment without a Piedmont natural gas login. You will need your account number.
Here are additional ways to pay your Piedmont Natural Gas bill.
- Enroll in Automatic Bank Draft to have your payment pulled directly from your bank account every month.
- Pay by mail by sending a check or money order with your bill stub to Piedmont Natural Gas, P.O. Box 1246, Charlotte, NC 28201-1246
- Pay by phone with Speedpay by calling 1-866-316-3356. There is a $3.50 processing fee.
- Pay in person by visiting an authorized pay station. Click here to see Piedmont Natural Gas payment locations. You can also pay your bill at a Walmart location.
Tip: Enroll in an equal payment plan to make budgeting for your Nashville utilities that much easier!
Piedmont Natural Gas Customer Service & Contact Info
Nashville, TN Water Company | Nashville Metro Water Services (MWS Nashville)
The City of Nashville’s Metro Water Services department (MWS Nashville) is the water, sewer, and stormwater utility for the city. MWS is among the leading Nashville utility companies.
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This water company Nashville has two water treatment plants: The K.R. Harrington Water Treatment Plant, which provides more than 200,000 customers with clean Nashville water, and the Omohundro Water Treatment Plant. MWS has three wastewater treatment plants: Whites Creek, Dry Creek, and Central.
Average Nashville Metro Water Bill
Your metro water Nashville bill will include:
- A fixed base rate
- A volumetric rate based on metered consumption
- The Infrastructure Replacement fee (10% of your water service charges)
- 9.25% sales tax on the water portion
Annual 3% Rate Increases
Metro Water Services began applying 3% annual rate increases each January starting in 2021. The below rates are the most up to date Nashville water rates in 2025, a major part of your Nashville utilities:
- 3-6 CCF: $4.08 water, $6.81 sewer
- 7-10 CCF: $4.90 water, $6.81 sewer
- 11+ CCF: $6.13 water, $6.81 sewer
This does not include base rate charges. The monthly water and sewer rate is based on meter size.
- 5/8” meter: $5.94 water, $9.49 sewer
- ¾” meter: $14.14 water, $41.98 sewer
- 1” meter: $17.81 water, $54.31 sewer
- 1-1/2” meter: $31.31 water, $105.72 sewer
There is also a monthly stormwater charge based on the impervious square footage of your property which ranges from $1.50 to $11.
You can use the rate calculator on the Nashville water official website to estimate your Nashville water bill.
Set Up Nashville Metro Water Services Account
You can set up Metro Nashville water service by calling (615) 862-4600. You will need to pay a non-refundable fee of $25 to turn on water service with next day service or $35 for same-day service.
Metro Water Bill Pay
There are several Metro Nashville water bill pay options. You can pay your Metro Water Service bill online by registering for an account. The online MWS guest pay option requires your account number to make a one-time payment without logging in. Online payments can be made with e-check, credit, or debit card.
You can also pay at the Customer Service Lobby below which is open Tuesday and Thursday from 8 am to 4 pm. Finally, you can pay by phone by calling Metro Water Service at (615) 862-4600.
Metro Water Services Nashville Customer Service & Contact Info
Nashville Trash Pickup | Metro Nashville Waste Services Department
Metro Water Services is also responsible for waste management services including solid waste removal and recycling after responsibility was transferred from Metro Public Works in 2021. Just like other Nashville utility companies, MWS ensures reliable service for residents.
You are eligible for curbside trash and recycling collection if you live in a single-family home in Nashville’s Urban Services District (USD). Residents of Nashville and Davidson County can also use Metro Convenience Centers and Metro Recycling Drop-off Sites. Convenience Centers allow you to drop off excess waste or waste that is not accepted through curbside pick-up.
You can use this tool to check your trash collection day based on your address.
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Nashville Internet Providers
There are several options for internet providers in Nashville with speeds up to 1,200 Mbps!
- Xfinity
- Cable internet and speeds of 50 to 1,200 Mbps starting at $30/month
- AT&T
- IPBB and fiber internet with speeds of 300 Mbps to 1 Gig starting at $55/month
- Spectrum
- Cable internet with speeds of 200 Mbps to 1 Gig starting at $50/month
- Viasat Internet
- Satellite internet with speeds up to 100 Mbps starting at $65/month
- HughesNet
- Satellite internet with speeds up to 25 Mbps starting at $40/month
Whether you choose cable, fiber, or satellite, it’s important to include internet among your Nashville utilities to ensure a hassle-free move-in day, whether you’re headed to downtown Nashville or one of the quieter Nashville neighborhoods such as Bellevue!
Planning Your Nashville Utilities & Move
When planning your Nashville utilities, be sure to arrange trash pickup, water, electricity, and internet well in advance to avoid any gaps in service. Now that you know how to set up Nashville utilities, you’re ready for your big move!
Make sure you submit service requests to the Nashville utility companies at least a week before you move to set up a turn-on date. It’s smart to make sure your electricity and water, at the minimum, are connected for move-in day.
Ready to take the next step in planning your move? We have the moving services you need to settle in with ease! Call 6th Man Movers today at 615-434-8272 to discuss your relocation and get a free, affordable moving quote from the best movers in Nashville.
